ChefAiQ Logo

    Privacy Policy

    Last Updated: March 3, 2026

    1. Information We Collect

    We collect and process personal and business information in accordance with the Data Privacy Act of 2012 (RA 10173) and its IRR.

    Personal Information:

    Name, email address, username, gender, birthday, and user type.

    Sensitive Personal Information:

    Gender and birthdate.

    Recipe & Business Data:

    Recipes, ingredients, costing, pricing, and other business-related data you input or generate within ChefAIQ.

    Usage and Technical Data:

    Browser type, IP address, device identifiers, operating system, and activity logs.

    2. Legal Basis for Processing

    We process your data only when lawful and necessary under the following bases:

    • Performance of a contract – to provide and maintain your ChefAIQ account and services.
    • Compliance with legal obligations – to comply with applicable laws or lawful orders.
    • Legitimate interests – for service improvement, analytics, and fraud prevention.
    • Consent – for optional activities such as marketing communications or feature linking with other platforms.
    3. How We Use Your Information

    Your data is used to:

    • Operate and maintain ChefAIQ services
    • Manage user accounts and authentication
    • Process recipes, costing, and business computations
    • Send service notifications and account-related communications
    • Improve functionality and develop new features
    • Respond to support requests and feedback
    • Enforce Terms of Service and protect system security

    We do not use your personal data for purposes incompatible with those stated above, and we do not engage in automated decision-making without human oversight.

    4. Data Sharing and Third Parties

    We do not sell or rent your personal information.

    We may share data only with:

    • Service Providers (e.g., Web services, email delivery services) for hosting and communication.
    • Affiliated Platforms (e.g., The Bailiwick Academy) only when you explicitly consent or initiate linked features.
    • Government authorities when legally required by subpoena, regulation, or lawful order.
    • Business transfers (e.g., merger or acquisition) with continued protection of your data under this Policy.

    Shared Account System

    ChefAiQ and The Bailiwick Academy share a unified user authentication system. This means your account credentials (email and password) work across both platforms. By creating an account on either platform, you can access both services using the same login. Your recipe data, business information, and platform-specific content remain separate and are not shared between the two applications unless you explicitly choose to do so.

    All third parties are bound by written Data Sharing Agreements compliant with NPC Circular No. 16-01.

    5. Data Storage, Retention, and Security

    We store and process data using secure, industry-standard cloud infrastructure provided by reputable third-party hosting services located within or outside the Philippines under industry-standard safeguards:

    • HTTPS encryption and secure password hashing
    • Access control and activity monitoring
    • Periodic security audits

    Retention: Personal data is kept only as long as necessary for the declared purposes or as required by law.

    Upon account deletion, personal data will be erased or anonymized within 30 days, unless retention is required for legal or business reasons.

    6. Cookies and Tracking

    Cookies and similar technologies are used to:

    • Keep you signed in
    • Remember preferences
    • Improve service performance

    You may disable cookies in your browser, but some features may not function properly. Cookie data is not used for profiling without consent.

    7. Your Data Privacy Rights

    Under the Data Privacy Act, you have the right to:

    • Access your personal data
    • Rectify inaccurate or incomplete information
    • Erase or block data that is no longer necessary or unlawfully processed
    • Object to processing or withdraw consent
    • Data portability – obtain a copy of your data in electronic format
    • File a complaint with the National Privacy Commission (NPC)

    Requests may be submitted through your account or by contacting our Data Protection Officer (DPO).

    8. Cross-Border Data Transfers

    When data is transferred outside the Philippines, we ensure adequate protection consistent with NPC Advisory 2017-03 and applicable international standards.

    9. Children's Privacy
    • ChefAIQ is not intended for users under 13 years old.
    • We do not knowingly collect personal data from minors.
    • If we discover such data, it will be deleted immediately.
    10. Policy Updates

    We may revise this Policy to comply with law or improve transparency.

    Material updates will be notified via email or in-app notice. Continued use of ChefAIQ constitutes acceptance of the revised Policy.

    11. Contact Information

    For privacy concerns or to exercise your data subject rights, please contact:

    Data Protection Officer – ChefAIQ

    📧 privacy@chefaiq.com

    📍 Pasig, Metro Manila, Philippines

    For unresolved complaints, you may contact:

    National Privacy Commission (NPC)

    🌐 www.privacy.gov.ph

    We use essential cookies and local storage to provide authentication and core functionality. By continuing to use ChefAiQ, you agree to our use of these technologies. Learn more